Online store of spare parts and components for engines

Terms & Conditions

Terms and Conditions of Use

This document sets out the rules for using the AUTOStart-1 online store (hereinafter – “Store”), and the terms of ordering, payment, delivery, and returns of goods. By using the site autostart1.com.ua, you agree to the following terms and conditions.

1. General Provisions

1.1 The Store is an online platform for selling auto parts.
1.2 The seller is Individual Entrepreneur Klimko R.R. .
1.3 Use of the site is permitted only if you read and agree to these Terms.

2. Placing Orders

2.1 The Buyer may place an order online through the shopping cart or by phone.
2.2 The Store confirms the order by calling or messaging the Buyer.
2.3 If an item is out of stock, the Seller has the right to offer a replacement or refund.

3. Payment

3.1 Payment methods include:

  • bank transfer;
  • cash on delivery (COD) – available only after making a prepayment approximately equal to the cost of delivery to the Buyer;
  • other methods listed on the site.

3.2 In the case of prepayment, the order will be shipped after funds are received.

4. Delivery

4.1. Delivery is carried out throughout Ukraine by Nova Poshta.
4.2. Delivery costs and terms depend on the carrier.
4.3. The Buyer must check the package integrity and order completeness upon receipt.

5. Returns and Warranty

5.1. The Buyer has the right to return a product of proper quality within 14 days of receipt, provided it has not been used, retains its original appearance (clean and intact original packaging with all stickers preserved), shows no signs of installation or connection of parts, and was purchased from a supplier that allows returns (applies to pre-ordered auto parts). For electrical parts and components, the factory vacuum packaging must remain sealed.

6. Liability of the Parties

6.1. The Seller is not responsible for incorrect use or installation of parts.
6.2. All technical information is provided for reference, and the Buyer must verify the compatibility of parts with their vehicle.

7. Other Provisions

7.1. The Store reserves the right to amend these Terms without prior notice.
7.2. The updated version of the Terms becomes effective from the moment of publication on the website.

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